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Author: Subject: Avast! says I have an infected file
Knowledge of Ages


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[*] Post 495913 posted on 17-6-2015 at 23:53 Reply With Quote
Avast! says I have an infected file

When I came upstairs to check the e-mail on our computer just now, there was a DOS-ish looking screen saying that Avast! had scanned files in my computer and found one infected file.

I had not asked Avast to do anything--is this an automatic feature? No one here at the house would have done it--the one other person who is computer-literate was away.

There was aquestion- option to put the infected file in the "chest," I think. Should I do that?

Chrome came on, without me clicking on it, a little earlier. I stopped using Chrome some time back because it had been doing things without my instructions, and I thought it may have had a virus. Perhaps the infected file is part of Chrome? Or attached to it?

We haven't heard from our former Australian expert on these things for quite a while. I think he said he was moving to France. But, I know we have some very smart computer people here.

What should I do?
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Mighty Faerie Hunter


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[*] Post 495915 posted on 18-6-2015 at 00:35 Reply With Quote

Is this the free Avast?
Also, what OS you running these days?

Also, is the computer password protected so only Ruby and yourself can access it?

The last prevents semi-computer literate types from downloading norty stuff.
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John Barnes
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[*] Post 495919 posted on 18-6-2015 at 06:45 Reply With Quote

Go to start in the little box at the bottom where it says Search files and folders . type in CMD this brings up a command prompt box, right Click on it to be made administrator, accept and where the flashing cursor is Type this SFC/ scannow this will run a full check on all your files and folders and should replace any faulty ones . after this is done update your virus protection and then run a full scan, hope fully without delving further this should bring your computer back to normality jmb
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