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| Post 312537 posted on 18-12-2007 at 16:01
could you look at this and tell me what I should do next?
also, I'm trying to install kaspersky on here and its saying my sys admin policy is preventing it, what do I do about that? thanks
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| Post 312597 posted on 19-12-2007 at 00:10
You have a virus onboard....
Download http://downloads.andymanchesta.com/RemovalTools/SDFix.exeSDFix from here and save it to your desktop.
Please then reboot your computer in Safe Mode by doing the following :
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
Instead of Windows loading as normal, a menu with options should appear;
Select the first option, to run Windows in Safe Mode, then press "Enter".
Choose your usual account.
In Safe Mode, right click the SDFix.zip folder and choose Extract All,
Open the extracted folder and double click RunThis.bat to start the script.
Type Y to begin the script.
It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.
Press any Key and it will restart the PC.
Your system will take longer that normal to restart as the fixtool will be running and removing files.
When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop
Once the desktop icons load the SDFix report will open on screen and also save into the SDFix folder as Report.txt
(Report.txt will also be copied to Clipboard ready for posting back on the forum).
Finally paste the contents of the Report.txt back on the forum.
This will help to identify any malware on your system.
Please download Combofix from any of these locations:
Save ComboFix to the desktop and please ensure that you disable realtime security/virus programs that monitors your PC while CF is running.
1. Double click on combo.exe & follow the prompts.
2. When finished, it will produce a logfile located at C:\ComboFix.txt.
3. Copy and Paste the contents of that log in your next reply with a new hijackthis log. Do not use Code or html unless asked for.
Note: Do not mouseclick combofix's window while it is running. That may cause your system to stall/hang.
Caution...Never run and remove files using ComboFix without being supervised by a security analyst.