Karl`s PC Help Forums

problem with new e-mail addy
Dreamweaver - 1-7-2008 at 11:56

I set up my sister's sky.com e-mail to run through her outlook 6 about six months ago. She decided she wanted another sky.com addy so I created it for her.

I set it up to run through outlook and that's where it went horribly wrong lol.
My problem now is I can't seem to get either to work properly in outlook.
I have followed all the suggestions in FAQ from Sky to no avail, maybe I am missing something.

Can I just delete both from outlook and re configure them?

LSemmens - 1-7-2008 at 13:07

I think the issue may be similar to one I had with hotmail in outlook. For some reason it tried to log on to one address without first logging out of the first and I'd then get nothing from either. I abandoned one addy some years back, so cannot say if that is still an issue.

ErraticToad - 28-1-2009 at 15:33

It is most certainly possible to do this and as you say, it sounds like Outlook has been mussed up.

Delete both accounts and start again.

scholar - 28-1-2009 at 16:29

It is so good to see you, Erratic Toad. doffs_cap I remember when you used to help me quite a bit.:D