Karl`s PC Help Forums Last active: Never
Not logged in [Login ]
Go To Bottom

In memory of Karl Davis, founder of this board, who made his final journey 12th June 2007

Printable Version | Subscribe | Add to Favourites   Post new thread Poll:
Author: Subject: The HP deskjet 5150 printer is giving me trouble again
scholar
Knowledge of Ages
*******


Avatar


Posts: 32176
Registered: 14-10-2004
Location: Illinois
Theme: KF Blue (Default)
Member Is Offline

Mood: pensive

[*] Post 508621 posted on 21-7-2017 at 21:13 Reply With Quote
The HP deskjet 5150 printer is giving me trouble again



The ink cartridge seemed to have run out.

I put in a replacement, but with some difficulty. The movements that the machine usually makes to present the cartridge location for easy out-and-in are not happening.

It seemed to start ok, but then the ink warning (the blue light shaped like a drop of ink) came on, and it would do nothing. I thought I'd gotten a bad replacement cartridge, so I got another one, but the ink light came on again.

I pulled it out and put it back in a few times, and the warning ink light is no longer coming on, but the printer does not respond when I click a document to be printed.

The connection to the Windows 8.1 machine is a USB port in the back of the machine.

I have tried unplugging and again plugging in the printer--no help.

When I try to print a document, it stays on the list, unless I mark to delete it.

It gives the odd progress message that I have sometimes seen before, such as 3/1 when I have told it to print a page. (I think that means, "printing page 3 of a total of 1 pages in the job.")

This is the printer which is no longer supported at the HP site because they abandon support after a set period (10 years, I think it is).

Any ideas?
View User's Profile View All Posts By User
marymary100
Underwater Plumber
********


Avatar


Posts: 32196
Registered: 9-5-2004
Location: Scotia
Theme: Iconic
Member Is Offline

Mood: fact me

[*] Post 508622 posted on 21-7-2017 at 23:49 Reply With Quote


https://support.hp.com/us-en/product/hp-deskjet-5100-printer-series/304430/model/304432/troubleshooting
View User's Profile View All Posts By User
scholar
Knowledge of Ages
*******


Avatar


Posts: 32176
Registered: 14-10-2004
Location: Illinois
Theme: KF Blue (Default)
Member Is Offline

Mood: pensive

[*] Post 508623 posted on 22-7-2017 at 00:41 Reply With Quote


That looks like everything I could want, MM.
thankingyouthankingyouthankingyou

I remember hitting a dead end, previously, when I tried to get support for this printer. I wonder, did HP put back support that it had previously retired?confused2
View User's Profile View All Posts By User
Post new thread Poll:

Guest Notice
You are a guest, as a guest you can only see a maximum of 3 posts per thread.

If you want to see the rest, please click here to register.