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Author: Subject: Unable To Delete A Registry Entry
JackInCT
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[*] Post 489659 posted on 19-9-2014 at 15:32 Reply With Quote
Unable To Delete A Registry Entry



Hi,

I apparently, agreed, during the install process for a piece of free software to add (bundled) a search engine called "Astromenda" to my IE browser.

I was able to find this PUP ("Potentially Unwanted Program" as defined in malware sites) as an installed program in my Windows Add/Remove area, but that process did not, by any means, completely remove this 'gear', i. e., it kept showing up in IE (my default browser).

So I resorted to manually deleting every entry for Astromenda that I could find in Windows Registry (which worked without any system issues), with the exception of two entries (image file for one of them attached).

These two renegades, and how to get rid of them, are the purpose of this post.

Two entries, when I attempted to delete them (multiple times, including after warm and cold reboots), gave me a "unable to delete all specified values" pop up window message. A Google search did not give me any info as to what a "job" file extension is/does when it appears in registry, never mind how to get rid of it, to include why I got the pop up window during my attempt to delete it.

Anyone know why I can't delete this entry?

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Katzy
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[*] Post 489662 posted on 19-9-2014 at 21:10 Reply With Quote


Have you tried deleting the key in "Safe Mode"?

If that doesn't work, you could try psexec of PSTools (create a system restore point beforehand).

Download PS Tools:

http://technet.microsoft.com/en-us/sysinternals/bb896649

Unzip PSTools and place PsExec.exe in the C:\Windows\System32 folder.

Then do the following:

Start > type cmd.exe then right-click cmd.exe and select "Run as administrator"

Then, at the command prompt, type the following and press "Enter":

psexec -s -i regedit.exe

Locate and delete the key.

Close regedit and cmd.exe

With psexec you should be able to delete just about any registry key. So, take care, when using it.
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LSemmens
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[*] Post 489670 posted on 20-9-2014 at 02:47 Reply With Quote


I agree with Katzy, the safe mode route should work. As for the other tool, if she recommends it, then go for it. It's not one that I've had experience with.
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