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Author: Subject: Sick Lappy
Redwolf5150
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[*] Post 486955 posted on 8-6-2014 at 17:07 Reply With Quote
Sick Lappy



Jackie's lappy is not running right, it keeps shutting down when we try scanning with Spybot or Trend scanning tools. Shuts off midway through either. It did make it all the way through one online scan through Advanced System Protector, but I had never heard of before (Jackie ran it) and they wanted $30 to get rid of the nasties.

Looks like it's something in the registry from what ASP is serving up.

Details:

Gateway NV79
Intel Core i3
3GB memory
Running Windows 7

HELP! She is freaking out and all but taken over my desktop.
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John Barnes
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[*] Post 486961 posted on 8-6-2014 at 23:25 Reply With Quote


Have you tried running system restore in safe mode? and if you do stop your antivirus for 10 minutes while system restore runs,
also Google Malware bytes called mbam for short this gets rid of most nasties . jmb
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Redwolf5150
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Mood: Call Me GRANDPA!

[*] Post 486963 posted on 8-6-2014 at 23:51 Reply With Quote


I haven't had a chance to do much with it because she won't let me touch it.

I'll try the system restore first chance I get.
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