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Author: Subject: A Gaseous Tale !
Nimuae
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[*] Post 482996 posted on 15-1-2014 at 09:05 Reply With Quote
A Gaseous Tale !



When I bought my house it had these 'pay as you go' meters in situ for both gas and electricity. To have them changed would have cost 450 per meter - so I left them alone. Up to now - no problem.

Monday I had 10 credit put onto the gas meter card - meter spat it out, wouldn't accept it at all. Gave a "Card fail 35" message. Telephoned British Gas 5 times - got fed up of listening to tinned music and adverts - emailed them - received statutory 'we are dealing with ... You are important ... !' reply.

Tuesday - they telephoned me with the folowing instructions. Go back to the Pay Point and collect a blank card. Put this in the meter and hold it there for 60 seconds to initialise it. Go back to the Pay Point and put 1 credit on the card, put this in the meter before 10:00am on Wednesday and they will download my original 10 credit.

Wednesday - the blank card gave me the same error reading - so back to the Pay Point collect another blank card - same thing happened. Went back to the Pay Point - collected 3 more blank cards - same thing happened! Perhaps I should mention - the Pay Point shop is in the village, is a half mile round trip walk away - and it is pouring wih rain!!

Telephoned British Gas - in a soggy temper - spoke to an actual person - he thinks the meter must be faulty and offered to book an engineer. I ask how long that will take - first appointment is 6th February. I tell him there is only 8 left on the meter which will barely cover heating and cooking for 3 days. He says - use it - let it reduce to 50p and then call again - they will send an engineer within 4 hours !! AArrgghhh !!!!
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LSemmens
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[*] Post 482998 posted on 15-1-2014 at 09:28 Reply With Quote


Just tell them there's only 50p on the meter now.
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Nimuae
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[*] Post 483000 posted on 15-1-2014 at 10:41 Reply With Quote


Quote:
Originally posted by LSemmens
Just tell them there's only 50p on the meter now.


They can tell, Leigh !
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