Karl`s PC Help Forums

HighJack Log
Nimuae - 19-4-2008 at 12:14

I ran this this morning - but am not at all sure what it means - I am not very techy. Please could someone advise what should go and what should stay ?


hawklord - 19-4-2008 at 12:39

hi,

open spybot search and destroy and click on the search for updates button, on the left
click each box and click on download updates at the top,
click on immunize on the left,
click on immunize at the top,
click on the box relevant to the line enable permanant blocking of bad addresses in internet explorer
(even though you are using firefox)

now click on mode at the top
choose advanced and ok the prompt
click on tools (bottom left)
click on resident left, next to the shield
click in the box relevant to resident "sdhelper" (internet explorer bad download blocker) active

do not click on the "teatimer"

click on mode at the top and choose default

now click on the check for problems button, when the scan finishes clean everything it finds,

post a fresh hijackthis log


Nimuae - 19-4-2008 at 18:06

Thank you Hawklord - have done all that - here is the fresh HighJack Log.


hawklord - 19-4-2008 at 18:41

hi,

you are infected with the W32.blaster.c.worm

please use this page for for download of the removal tool

http://www.majorgeeks.com/Microsoft_Malicious_Software_Removal_Tool_d4471.html

in the middle of the page you will see "free downloads from" choose authors site, download to your desktop and double click to run,
click next at the screens and allow the tool to run,

post a fresh hjt log and we'll do the rest


Nimuae - 19-4-2008 at 19:45

Hi Hawklord,

Thanks for the advice. The link you gave me allowed me to download the software and run a scan - but not to fix anything without payment.
However - it defined what it found as 'low risk', and there was no mention of the 'blasterworm'. I ran Spybot again, and AVG, neither of them found it either. Have done a disc clean and a defrag, and run the highjack log again:-


hawklord - 19-4-2008 at 20:14

hi,

its this 04 line entry teekids.exe,

http://www.auditmypc.com/process/teekids.asp

i'm sorry but the tool to download is free, its the microsoft malicious software removal tool and its downloaded from microsoft, it will not ask for payment

this is a direct download from microsoft, please follow the instructions above for how to use

http://download.microsoft.com/download/4/a/a/4aa524c6-239d-47ff-860b-5b397199cbf8/Windows-KB890830-V1.40.exe


Nimuae - 19-4-2008 at 23:22

Hi Hawklord,

Followed your link to Microsoft and ran 'quick scan' = no infections found. I then ran a full system scan = still no infections found. I am completely baffled now.

Should I keep all these programmes installed ?

I now have AVG, HighJack, CWShredder, Spybot, SpyDoctor, and this Microsoft one. Are they all compatible or will cancel each other out?

None of them seems to recognise this worm thing that you found !


hawklord - 19-4-2008 at 23:51

hi,

ah - now i understand, you downloaded spydoctor from majorgeeks,

you can delete the microsoft tool
go to add/remove programs and uninstall spydoctor, My Web Search, Netcom3 Cleaner

open hijackthis and click on do a system scan only
tick the box relevant to these lines

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - (no file)
O4 - HKLM..Run: [Microsoft Inet Xp..] teekids.exe

close all browser windows (including this one) and click on fix checked button

which dial-up service are you using/did you use ?

post a fresh log


Pancake - 20-4-2008 at 00:15

This virus is deep seated and will need to be removed from your registry..


Ok.We need to download ComboFix.exe. This will give a better view to the files running and also hidden on your computer.

http://www.bleepingcomputer.com/combofix/how-to-use-combofix Please visit this webpage for download links, and instructions for running ComboFix


When the tool is finished, it will produce a report for you. Please copy and paste the "C:ComboFix.txt" along with a new 'HijackThis' log so that we can continue to do any further cleaning that your system may require.

Caution: Never run and remove files with Combofix unless supervised by a security analyst.

NOTE: Combofix prevents autorun of all CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you - please let me know.


Nimuae - 20-4-2008 at 10:58

Hi again Hawklord and Hello Pancake,

I have deleted the three files that Hawklord mentioned and also deleted some of the internet games programmes that were not being used anymore. Then - rebooted, and run another Highjack Log - attached.

I have not yet downloaded the programme that you mentioned, Pancake, as you said it might prevent the auto run on CDs etc, and I use a lot of them in my Craft work - is there a way round this ?

How has this worm got into my system? Why have none of my various security programmes prevented it or alerted me about it ?


Nimuae - 20-4-2008 at 11:22

Sorry - forgot to answer your question, Hawklord - I am not on dial-up, I am on Post Office Standard Broadband, using (mainly) Firefox as my browser.

I really do appreciate all the help and advice you folks are giving me,

Thank you.


hawklord - 20-4-2008 at 11:25

hi,

may i ask for the log ?

you cd autorun can be switched back on via gpedit.msc


Nimuae - 20-4-2008 at 15:50

Here is the latest Highjack Log.


Nimuae - 20-4-2008 at 15:51

Here is the ComboFix log.

The system is now running very slowly is that about right for what we are doing to it ?


hawklord - 20-4-2008 at 18:09

hi,

i know this is a bit of a pain but can you do a fresh hjt log,
the combo fix log was produced after your hjt one and combofix removed some entries which makes the old hjt log misleading - hope this makes sense


Nimuae - 20-4-2008 at 20:03

Not a pain at all, Hawklord, I am very grateful for the help.


Nimuae - 20-4-2008 at 20:31

How may I switch my CD autorun back on please? gpedit.msc appears to be for Vista users, and I am on XP.


hawklord - 20-4-2008 at 21:05

thanks,

few things to do,

print this reply or copy and paste to a file on your desktop as you will be going into the realms of safe mode and have no internet access

spybots teatimer has been switched on, its not bad, just a pain in the rear for not allowing certain things,

open spybot search + destroy
click on mode and advanced mode
on the left hand side, click on tools then resident
uncheck 'resident teatimer' and OK any prompts
close spybot

you will need to re-boot for the change to take effect,
but i want you to boot into safe mode - just keep tapping F8 on start up untill you come to a black screen with white writing, use your up/down and enter keys and choose safe mode,
if you have never been into safe mode before it'll look a little odd, don't worry,
choose the administrator account and open spybot again,

as you will still be in advanced mode,
click on tools
then system startup
check the box relevant to these

C:Program FilesTiscalitkonnecttkonnect.exe updatemode
C:Freeservefreeserveconnectionkitatdialler1.exe

do you use 'caltons cards create a card' all the time ?
if not check this as well

C:Program FilesCreataCardGoldfmrmd32.exe

close spybot

open hijackthis and do a system scan only
check the box relevant to these lines

O4 - HKCU..Run: [SpyClean] C:Program FilesNetcom3 CleanerSpyClean.exe
O8 - Extra context menu item: &Search - ?p=ZNxmk121AXGB

click on fix checked

close hjt

now navigate here C:Program Files and find and delete

Netcom3 Cleaner

exit to your desktop and empty your recycle bin

reboot and post a fresh log

do you use aol, freeserve (orange) or tiscali anymore ?
do you really need all those start and search pages ? (these are user preference)


hawklord - 20-4-2008 at 21:24

Quote:
Originally posted by Nimuae
How may I switch my CD autorun back on please? gpedit.msc appears to be for Vista users, and I am on XP.


my apologies you are using xp home then

gpedit is also available in w2k and xp pro,

click start > run and type regedit in the box, then enter,
this opens the registry editor - be extremely carefull here,

follow this path by clicking on the plus (+) on the left

HKEY_LOCAL_MACHINE
System
CurrentControlSet
Services

just click on Cdrom to highlight

in the window on the right you will see a line with

autorun reg dword 0x0000000?(?)

double click on autorun

in the box that opens there needs to be a 1 not 0 (zero) under value data,
click on ok and exit the registry editor,

(i have added a pic to show)


Pancake - 20-4-2008 at 22:28

The malware has now been remove so once this next part of the registry is done you should be fine.The malware come from Starware.It was, as I said,hidden.


Please copy this page to *Notepad* and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.
1. Close any open browsers.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Open *notepad* and copy/paste the text in the quotebox below into it:

Quote:


Killall::

Folder::
C:0faf4f87855115653f42fa2f53e76c4a

Registry::
[-HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun]
"windows auto update"="-
"MISAggregator"="-



Save this as CFScript.txt, in the same location as ComboFix.exe which is on the Desktop.


[bad img]http://users.pandora.be/bluepatchy/miekiemoes/images/CFScript.gif[/bad img]

Refering to the picture above, drag CFScript.txt into ComboFix.exe


When finished, it shall produce a log for you at C:ComboFix.txt

Please copy and paste the ComboFix.txt along with a fresh HijackThis log in your next reply please.


*Note:
Do not mouseclick combofix's window whilst it's running. That may cause it to stall.Altering this script in any way could damage your compter*


Nimuae - 20-4-2008 at 23:12

Hi Pancake,

How do I get the underscore beneath the 0 ?


Pancake - 20-4-2008 at 23:17

Just copy and paste everything in the box.That should do it.Dont worry if it does not do it.


Nimuae - 20-4-2008 at 23:57

Quote:
Originally posted by Pancake
Just copy and paste everything in the box.That should do it.Dont worry if it does not do it.


I should have thought of that - sorry! OK all done. Here is the CombiFix log


Nimuae - 20-4-2008 at 23:59

Here is the HighJack Log.

Will it be safe for me now to re-activate my CD autorun ?


Pancake - 21-4-2008 at 01:03

Ok.Just fix this and you should then be fine.All the malware has gone.Yes you can fire up you CD now.


Have "Hijack This" fix all the following items in the list below by placing a check in the appropriate boxes.Confirm that you have only the listed ones checked, then press <Fix checked> and Close HJT.


O24 - Desktop Component 0: (no name) - http://64.4.16.250/cgi-bin/saferd?_lang=EN&hm___tg=http%3a%2f%2f64%2e4%2e16%2e250%2fcgi%2dbin%2fgetmsg&hm___qs=curmb ox%3dF106804555%26a%3d8e8c030484fb45217f4bb8220b35b9ff%26msg%3dMSG1070875574%2e31%26start%3d611307%26len%3d27732%26mimepart%3d3%26disk%3d64%2e4%2e16%2 e69_d876%26login%3dgabrielledey%26domain%3dhotmail%252ecom%26_lang%3dEN%26country%3dUK&hm___login=gabrielledey&hm___domain=hotmail%2ecom&h m___ts=1075717502&hm___ha=928d6941cc018d21338743339c2c6c5a&domain=hotmail.com

Reboot....................

=================================


This will clear away any of the files and folders that were created by ComboFix.

Go to :
Start > Run then copy and paste the following highlighted text below and click OK.

Quote:


ComboFix /u





Now that you are clean,and If you wish to do so, here are a few things that you can do that will help keep your computer a bit more clean and secure..they can be done at your leisure.

Download and scan with CCleaner from http://www.ccleaner.com/downloadbuilds.asp

1. Starting with v1.27.260, http://www.ccleaner.com/downloadbuilds.asp installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation. IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free Basic or Slim versions instead of the Standard Build.

2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"

3. Then select the items you wish to clean up.

In the Windows Tab:
Clean all entries in the "Internet Explorer" section except Cookies.
Clean all the entries in the "Windows Explorer" section.
Clean all entries in the "System" section.
Clean all entries in the "Advanced" section.
Clean any others that you choose.

In the Applications Tab:
Clean all except cookies in the Firefox/Mozilla section if you use it.
Clean all in the Opera section if you use it.
Clean Sun Java in the Internet Section.
Clean any others that you choose.

4. Click the "Run Cleaner" button.
5. A pop up box will appear advising this process will permanently delete files from your system.
6. Click "OK" and it will scan and clean your system.
7. Click "exit" when done.
__________________



=========================================

Is your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version if required.

Before installing go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then install the newest version.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6u5 (http://www.java.com/en/download/manual.jsp).



==============================================

UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.

Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.




========================================================

The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.

Download SpywareBlaster
Spyware blaster is a program that stops known malicious activex controls from installing on your computer. It works by changing settings in your registry. It makes
kill bits in the registry, so that certain activex controls can't install.
If you don't know what activex controls are, see here (http://www.webopedia.com/TERM/A/ActiveX_control.html)
You can download SpywareBlaster here here (http://majorgeeks.com/downloadget.php?id=2859&file=11&evp=61b0e8ad41924a03c37615f4682b4cef)
SpywareBlaster tutorial (http://www.bleepingcomputer.com/forums/tutorial49.html)

Download iespyad
It puts many bad webpages on your restricted zones list. This means that you can still view the bad webpages, but the webpages cannot do certain things (such as use javascripts and cookies).

Download it here (http://www.spywarewarrior.com/uiuc/res/ie-spyad.exe)

Hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok



Keep Anti Virus Software updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. See here (http://www.snapfiles.com/Freeware/security/fwvirus.html) to choose one.

Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a Firewall in its default configuration can lower your risk greatly. For more info, check this (http://www.bleepingcomputer.com/forums/tutorial60.html) webpage out.
Here (http://www.snapfiles.com/Freeware/security/fwfirewall.html) are some Vista compatible firewalls also.



Know What You're Installing
Check the source.
To avoid malware, make sure your software comes from a reputable source. Be particularly suspicious of sponsored software (software that relies on advertising) or software that claims to speed up your Internet connection.

Use Custom Install.
If you feel comfortable with software installation, you can choose Custom Install (as opposed to Typical Install). Custom Install allows you to select only the software components you wish to install, and leave out others (such as potential spyware).

Modify Security Settings (Internet Explorer 6)
To reduce the risk of installing malware, you can set Internet Explorer to high security mode. To do so:

Open Internet Explorer. Go to Tools > Internet Options.
On the Internet Options screen, select the Security tab, then select the Internet icon (if it is not already selected).
Under Security level for this zone, click Default Level. Set the slider to High.
Note: You may have to lower the security level to view certain Web sites.
Next, select the Trusted Sites icon. Under Security level for this zone, click Default Level. Set the slider to Medium.
Click Apply, then OK to save the changes.


Before using or purchasing any Spyware/Malware protection/removal program, always check the Rogue/Suspect Spyware List. It will save you a lot of grief, as well as money if you are thinking of purchasing. Here is the link:

http://www.spywarewarrior.com/rogue_anti-spyware.htm
If you want to know just how effective your anti-spyware program is, or how well any of the "rogue" programs listed at the above link work, check this for an independent comparison of several anti-spyware programs:

http://www.spywarewarrior.com/asw-test-guide.htm



Let us know if we have not resolved your problem. Otherwise, you are good to go.
Happy and Safe Surfing!