Karl`s PC Help Forums

Blown shutter in a 4 1/4 month old camera!
Redwolf5150 - 5-7-2008 at 16:08

I was shooting fireworks last night with my 40D I bought in Mid-February and got the dreaded Err 99. Switched batteries, switched lens, cleaned contacts, etc. Nada!

Now I have to argue with Best Buy (I was smart and bought the extended warranty) as I have a HUGE festival to shoot in less than 2 weeks and I really don't want to do so with my four-plus year old back-up body.

What is with Canon these days? A camera can't even go five MONTHS without messing up? I remember the old F-1, A-1 film cameras that I used for YEARS and the shutters never blew! This thing is supposed to be warranted for 250,000 clicks! Doesn't Canon give a rodent's rump about their reputation any more, what with the problems with the EOS 1D Mark III and even some of the first 40D's having a focus problem???? (I know a rodeo shooter who won't upgrade from the 20D because of the reputation of the 30 and 40D.

If I was not so heavily invested in EOS lenses I'd be looking to switch to Nikon right about now. I just might start looking into switching.

Just venting, but this sucks like a HOOVER!!!!!!!!!!!!!!!!!!!!!! You spend $1,500 on a camera body you should get RELIABLE performance for that much money!

We're getting ready to go into Wausau to the Best Buy there and I will NOT be happy unless I leave there with a functioning camera body. I have an email into Canon's tech support very strongly voicing my displeasure with this SHITuation! I have used their gear -- and been a very loyal and vocal supporter even recommending it to others -- for 30 years. How they handle this will determine if I remain so.

If you all see my avitar change to a anti-Canon logo, you'll know why!


scholar - 5-7-2008 at 18:53

I have been warned away from Best Buy because of problems in returning merchandise, Red Wolf, but those who gave warning weren't talking about a purchased extended warranty (just the off-the-shelf, cash register receipt return).

I hope all goes well for you. A camera should, indeed, last longer than that, especially for that much money.kewl_glasses


Redwolf5150 - 6-7-2008 at 00:56

Quote:
Originally posted by scholar
I have been warned away from Best Buy because of problems in returning merchandise, Red Wolf, but those who gave warning weren't talking about a purchased extended warranty (just the off-the-shelf, cash register receipt return).

I hope all goes well for you. A camera should, indeed, last longer than that, especially for that much money.kewl_glasses


They had to send it in for repair.

No loaner camera, either. Their "Best" solution was they'd let me buy another one then return it when the other is back from the shop.

Like I have $1,500 this close to Rock-fest.

There is a slight chance they will get it it back before I leave. The store in Stevens Point is pulling every string they can.

The store in Wausau was useless and very rude. I'm calling their corporate offices on Monday and throwing a royal fit over how they treated me. It will be a cold day in the nether regions before I set foot in that Best Buy again.

rant0000


scholar - 6-7-2008 at 01:32

:( I feel for you, Jamie. One would hope that a camera which doesn't even last a year would be replaced, especially when a better warranty was purchased.

And, once repaired, is there any reason to expect it will last for a longer span before repair is again needed?:(:(


On the brighter side, you still have Jackie, will still get to go to Rockfest, and still have a backup camera (though not your favorite). waveysmiley


Redwolf5150 - 6-7-2008 at 02:52

Quote:
Originally posted by scholar
And, once repaired, is there any reason to expect it will last for a longer span before repair is again needed?:(:(


Because if I have to take it in three times in one year, the state "Lemon Law" kicks in.

Also, there is a chance that the repair facility will say the camera is toast, give him a new one.

One could always hope.

kewl_glasses


LSemmens - 6-7-2008 at 11:30

For your sake, I hope that the problem is resolved within short order. Keep us in the loop about a)your complaint and b)the camera.


Redwolf5150 - 28-8-2008 at 17:07

Canon just added insult to the lingering injury by announcing the 50D!

I should have seen this one coming!

When I bought my first digital camera, the old Digital Rebel (400 to you Brits), they announced the XT just two months later!

ARRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGHHHHHHH!!!!

I can't win in this battle!