Karl`s PC Help Forums

Cursor disappeared, unresponsive to mouse and keyboard
scholar - 21-7-2017 at 00:47

I left my Windows 8.1 computer on, as I usually do, with the browser on and a word processing program.

When I returned, hours later, no cursor was on the screen, and none appeared when I moved the mouse. I still retain some of the old work-by-keyboard skills of yesteryear, so I tried to get response that way, but no luck. I finally just killed power to the machine. (My Acer does not have an obvious restart switch, like my older machines did. I just pulled the plug.:( Of course, that is not a good way to do it.)

What caused this?

The room has been hot, lately--is it likely to be temp-related?

This new machine is one of the compact ones, and I have not been into the box to do anything, yet. If I must get in to do something, it may be hard for me to get everything to fit back in, exactly as it came. (You know, like when you have bought something at the store and try to pack it back the way it came to return it. You wonder, "How did it ever fit before I opened it?"


LSemmens - 21-7-2017 at 00:59

How long is a piece of string?


John_Little - 21-7-2017 at 06:06

You have to hold the button down till it turns off. No idea why but that has,happened to me before. Ok after a restart.


scholar - 21-7-2017 at 19:47

Quote:
Originally posted by John_Little
You have to hold the button down till it turns off. No idea why but that has,happened to me before. Ok after a restart.

Is that the physical power button on the Acer box?


John_Little - 22-7-2017 at 05:52

Yes. Just hold it in till it powers off.


marymary100 - 22-7-2017 at 10:18

Forced shut down is sometimes the only way for all sorts of laptops.