While attempting to print a document, I had a serious paper jam--the paper didn't just go a little askew, it wrinkled up as the first part of the
paper did not come out and the latter part kept advancing for a bit.
I gently pulled it out, but I have not been able to print anything since. I get a message saying that there was an error printing (when nothing has printed), and I sometimes get a message box with picture that says the lid of the printer is open. I'm sure that one, with the picture, is from hp software.
I have tried reclosing the lid, tapping on it, and poking around a little with a nail (to see if there is something that needs to move in the hole into which a sort of latch goes). No luck so far.
I generally like the printer, and it was still giving me good service, before the paper jam.
What can I do?
Isn't one of our computer brainiacs an expert at fixing printer problems?
Switch it off and on again. Sounds glib but it might spew out a bit of missed paper. It could be a bit of paper holding open a flap somewhere.
Make and model of printer would help. Did you actually get ALL of the paper out?
when all else fails, there is always tech support for your printer and most manufacturers have toll free numbers. It's a roll of the dice as to whether they will provide support if your printer's warranty has expired, but since the call is free, see what happens.
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It'd be phun, though, don't you think?
With an old Epson I once had, I had to dismantle the entire thing to free some stuck paper and it was only a teeny weeny bit that'd got stuck.
I now have a Canon.
That would dismantle it quicker but not sure you'd be able to put it back together if the ball hit it head on.
My son got it working again, and tested it a few times (open lid again, close lid, see if it still works, etc.). It worked like a champ for him.
Tongue must be firmly planted correctly, if not it ain't gonna happen.