Have stop error 024 on my puter. XP media edition
Hardware checks ok
how do i recover data and repair software.
Hello, Art, and welcome.
Many of our big-brain techs are in Great Britain, where it is 3:00 a.m., so you might not get the answer you need until tomorrow.
What software were you running when the BSoD happened? Had you installed anything lately, or added any hardware, or changed any drivers? Is your system well-protected from malware? Can you think of anything else that might be a clue?
P.S. This thread/topic might get moved to PC Help, which is the usual place for this kind of question.
The computer is used by my teenage children. They have told me they have not ionstalled anything new. But they are not to careful with regards to security. So,Dad is fixing it again.
I will try a repair install. Do you know if I will lose any data with this route?
Art, I am not one of the first-string PC guys here. I've built, upgraded, and untangled some computers, but they have been older Operating Systems
(earlier versions of Windows). You could do a "search" on this site to find out what our guys have said on the subject previously.
I am a scholar of science, the Scriptures, philosophy, psychology etc., but don't know as much as several members here who post daily, several of whom have repaired scores of computers.
I'm not sure, but I think a "repair install" might restore the computer to original condition (in other words, wipe out everything!). I would suggest waiting for the other guys to make suggestions.
Well I will wait then, thanks for the advise. I will log on tomorrow.
Have you tried getting in via safe mode (pressing F8 during boot-up) and doing a system restore to previous working date?
The 024 error is an NTFS error.
In the DOS window that opens, type "chkdsk /r /f" and it should sort you out.
If you want to know more about what checkdisk does, have a read here:
It might be worth you reading the "Remarks" section.
Art, Katzy and LSemmens each have more experience than I with XP, and I commend them to you. It sounds as if Katzy recognizes your specific problem.
Thanks for all the info. IWindows stops before it has a chance to boot up. I am RX new disks from dell for a repair. I will attempt that them cross my fingers.
I will let you know how things turned out.
Good luck and best wishes, Art.
Come back and tell us how it turns out.
You can do as I suggested from Safe Mode, I believe.
Or, from a DOS prompt.
Hit F8, after the BIOS screen and select "Boot to Safe Mode commandline", or whatever i says.
I safely backed up my hard drive using linux.
I have a Dell, they provided a ghost image and I was able to return the hard drive to factory default state. Took me about seven days to get it back to where it was, with all the updates and setup but i am happy.
Thanks so much for your advice and time
Excellent! Good job!
WoOt! @ a happy ending!
Pleased to hear it Art, please hang around, we'll even keep Scholar under control for you!