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Topic Review
Katzy

[*] posted on 21-9-2014 at 17:29
Quote:
Originally posted by LSemmens
Sorry mate, I'm brain damaged, that's my excuse, and I'm sticking to it. I was thinking of Quaver, my apologies.


No hassles, matey!

Good to hear you got it figured, Jack. I use something called "Revo Uninstaller Pro", which seems to get rid of everything. Well, it has, thus-far, anyway. I use it's install function, rather than relying on the usual ones, so that it can track everything.

http://www.revouninstaller.com
JackInCT

[*] posted on 21-9-2014 at 13:59
Hi Again,

Update:

Going into Safe Mode (Win7 OS) didn't work re being able to delete the offending registry keys, i. e., same pop up window message when I attempted to delete the 3 keys.

PSTools, however, worked like the proverbial charm (I didn't get the cmd 'Administrator' stuff likely due to the fact that I am already set up as Administrator on this PC).

In the FYI column: the fact that the offending software install had a unique/one of a kind 'name', i. e., "Astromenda" in registry gave me a great deal of confidence that any keys that I came upon that had the word "astromenda" in the key entry was a culprit entry; I would have been a great deal more ultraconservative re a delete if the registry 'word' that I was searching for had a dictionary type common english name, i. e., a word (that I used in registry search) that I would have to presume could possibly have been installed by other software (and whose deletion would cause more problems [than I was experiencing] if that turned out to be the case). AND if Astromenda had installed other registry keys that did not have the word "Astromenda" in the key, than I would obviously have been out of luck locating it in registry (and so the problem could not have been successfully resolved).

I did use a freeware 3rd party uninstall, but over the years I have learned that no matter what you program that you use to uninstall a piece of software, there are typically registry keys that don't get deleted; I discovered that aspect of another of Win OSs many shortcomings, by experimenting with going to registry to see if there were left over keys (after I uninstalled a program) when the name of the software was so unique that any entry that I came across was simply one that had missed the 'cut' during the uninstall process.

I presume that these missed keys ONLY consequence is that they clutter up registry, and perhaps consume more system memory than I would like to see expended loading registry.

Thank you for the help with this.
LSemmens

[*] posted on 21-9-2014 at 01:11
Sorry mate, I'm brain damaged, that's my excuse, and I'm sticking to it. I was thinking of Quaver, my apologies.
Katzy

[*] posted on 20-9-2014 at 14:51
She?
LSemmens

[*] posted on 20-9-2014 at 02:47
I agree with Katzy, the safe mode route should work. As for the other tool, if she recommends it, then go for it. It's not one that I've had experience with.
Katzy

[*] posted on 19-9-2014 at 21:10
Have you tried deleting the key in "Safe Mode"?

If that doesn't work, you could try psexec of PSTools (create a system restore point beforehand).

Download PS Tools:

http://technet.microsoft.com/en-us/sysinternals/bb896649

Unzip PSTools and place PsExec.exe in the C:\Windows\System32 folder.

Then do the following:

Start > type cmd.exe then right-click cmd.exe and select "Run as administrator"

Then, at the command prompt, type the following and press "Enter":

psexec -s -i regedit.exe

Locate and delete the key.

Close regedit and cmd.exe

With psexec you should be able to delete just about any registry key. So, take care, when using it.
JackInCT

[*] posted on 19-9-2014 at 15:32
Hi,

I apparently, agreed, during the install process for a piece of free software to add (bundled) a search engine called "Astromenda" to my IE browser.

I was able to find this PUP ("Potentially Unwanted Program" as defined in malware sites) as an installed program in my Windows Add/Remove area, but that process did not, by any means, completely remove this 'gear', i. e., it kept showing up in IE (my default browser).

So I resorted to manually deleting every entry for Astromenda that I could find in Windows Registry (which worked without any system issues), with the exception of two entries (image file for one of them attached).

These two renegades, and how to get rid of them, are the purpose of this post.

Two entries, when I attempted to delete them (multiple times, including after warm and cold reboots), gave me a "unable to delete all specified values" pop up window message. A Google search did not give me any info as to what a "job" file extension is/does when it appears in registry, never mind how to get rid of it, to include why I got the pop up window during my attempt to delete it.

Anyone know why I can't delete this entry?